Welcome to Central East ICB, the new NHS organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.
We are responsible for making sure that the NHS can continue to support you and your family and community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.
We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for you and the people you care for to get the health care you need, closer to home, whenever that’s possible.
Our decisions will be based on evidence and insight, and we promise to listen to you and learn from your experiences, prioritising improvements for the people and communities who find it hardest to stay healthy and well.
Your voice matters. We want to hear about your personal experience of services and use your insight, together with clinical and performance data, to improve the quality of the health care you receive.
We will be clear about our priorities and open about how we are doing, sharing our progress honestly. You can find out more about those priorities in our strategy document, Our Way.
Above all, we are committed to continuing to learn, adapt, and improve, so that the NHS can support you better today and for years to come.
Jan Thomas and Robin Porter